Privacy Policy JP6789 – Personal Data Protection for Malaysian Members

1Introduction & Privacy Policy Scope

This Privacy Policy ("Policy") is issued by JP6789 ("we", "the platform") and applies to all users, visitors, and registered members of the JP6789 platform at jp6789.run. This document sets out in detail how we collect, store, process, use, and protect your personal data in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) of Malaysia.

JP6789 believes that privacy is more than a legal obligation — it is the foundation of trust between the platform and its users. Many members entrust us with highly sensitive information such as phone numbers, bank account details, and financial transaction records. We take that trust seriously and are committed to protecting every member's privacy at all times.

This policy applies to all JP6789 services, including Sports Betting, slots, jackpot, Live Casino, the promotions system, the VIP programme, and all communication channels between JP6789 and its users. By accessing or using any part of the JP6789 platform, you confirm that you have read and understood this Privacy Policy.

2Personal Data Collected by JP6789

JP6789 collects various categories of personal data in order to provide members with a secure, transparent and high-quality service. The categories of data we collect and the methods of collection are as follows:

JP6789 does not collect sensitive personal data such as health information, religious beliefs, or political views unless specifically required by applicable Malaysian law. All data collected is the minimum necessary to provide a safe service and meet legal requirements.

3Purpose of Personal Data Use

JP6789 uses members' personal data solely for legitimate, stated purposes. We will not use your data for any other purpose without first obtaining your consent:

• Verify your identity during registration and account verification to prevent fraud and platform misuse
• Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u and CIMB Clicks, as well as withdrawals of winnings, securely and promptly
• Delivering personalised Sports Betting, slots, jackpot and Live Casino experiences based on your usage history
• Manage your account, balance, bonuses, and VIP programme within the JP6789 platform.
• Sending important account-related communications such as transaction confirmations, security alerts and policy update notifications
• Comply with Malaysian legal requirements, including anti-money laundering (AML) requirements and Know Your Customer (KYC) laws.
• Detect and prevent fraud, multi-account usage, and activities that violate JP6789's Terms and Conditions
• Analysing usage patterns to improve our products, services and overall platform user experience
• Sending promotional communications and the latest JP6789 offers to members who have given their consent to receive such communications

4Data Sharing with Third Parties

JP6789 does not sell, rent, or disclose members' personal data to third parties for their own marketing purposes. However, to deliver complete services and comply with legal requirements, JP6789 may share personal data with the following limited categories of third parties:

• Payment Providers: Transaction information that must be shared with payment service providers such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX banks to securely process deposits and withdrawals
• Game Providers: Minimum technical data required by gaming software providers to verify legitimate game sessions and resolve technical disputes.
• Identity Verification Services: Identity data for KYC (Know Your Customer) purposes, shared with approved identity verification providers operating in compliance with PDPA standards
• Malaysian Authorities: Data required under Malaysian law for law enforcement purposes, prevention of financial crime, or valid court orders
• IT Infrastructure Services: Cloud service and technical infrastructure providers bound by strict confidentiality agreements and not permitted to use your data for their own purposes

All third parties that receive data from JP6789 are required to handle that information in accordance with data protection standards at least equivalent to Malaysia's PDPA. JP6789 conducts regular reviews of all third-party partners to ensure ongoing compliance with the privacy standards we have set.

5JP6789 Data Security Measures

JP6789 invests seriously in security infrastructure to ensure the personal and financial data of every member is protected at all times. The key security measures we have implemented are as follows:

• 256-bit SSL Encryption: All communications between your device and JP6789 servers are encrypted using TLS 1.3 protocol with 256-bit keys — the same standard used by leading banks in Malaysia
• Two-Factor Authentication (2FA): Option to enable two-factor authentication via SMS to your registered Malaysian phone number for an added layer of security during login
• 24/7 Monitoring: A continuous security monitoring system that detects suspicious activity, unauthorised login attempts, and transaction anomalies in real time
• Internal Access Controls: Members' personal data may only be accessed by JP6789 staff with a legitimate business need who have undergone thorough background checks
• Regular Data Backups: Member data is backed up regularly to secure, separate locations to ensure service continuity in the event of a technical incident.
• Penetration Testing: JP6789 conducts regular security audits by independent cybersecurity experts to identify and patch vulnerabilities before they can be exploited.

While JP6789 takes all reasonable steps to protect your data, no security system is completely foolproof. In the event of a data breach that affects your rights or freedoms, JP6789 will notify you within the timeframe required under applicable Malaysian law.

6Cookies & Tracking Technologies

JP6789 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security and understand how members interact with our services. The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login session authentication, security, and language preferences. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies: Collects information on how users interact with the platform to help us identify areas for improvement. All data is aggregated and cannot be used to identify individuals.
• Functional Cookies: Saves your preferences and settings such as language, time zone, and display format to personalise your experience on the JP6789 platform.
• Analytics Cookies: Helps us understand aggregate usage patterns to make data-driven decisions on product development and platform improvements.

You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the JP6789 platform. JP6789 does not use third-party cookies for advertising purposes or to track your activity outside our platform.

7Your Rights as a User under PDPA

As a JP6789 member and a data subject under Malaysia's PDPA, you have the following rights regarding the personal data we hold about you. JP6789 is committed to facilitating the exercise of these rights in a straightforward and hassle-free manner:

• Right of Access: You have the right to request and receive a copy of all personal data we hold about you. Such requests will be processed within 21 business days as stipulated by the PDPA
• Right to Rectification: If any data we hold about you is inaccurate, incomplete, or outdated, you have the right to request a correction and we will update it within 7 business days.
• Right to Erasure: When your account is closed or when data is no longer required for the original purpose for which it was collected, you may request the deletion of your personal data, subject to legal retention obligations.
• Right to Object to Marketing: You may object to the use of your data for direct marketing purposes at any time without providing a reason
• Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to the withdrawal.
• Right to Complain: If you believe that JP6789 has violated your privacy rights, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the rights above, please contact JP6789's Data Protection Officer by email at support@jp6789.run with the subject line "PDPA Rights Request". Please provide your account number and the type of request so we can process it promptly.

8Data Retention & Deletion

JP6789 retains members' personal data only for as long as necessary to fulfil the purposes for which it was collected as stated in this Privacy Policy, or for the period required under applicable Malaysian law. Our data retention policy is as follows:

• Active account data is retained for the duration of the account and up to 7 years after account closure in compliance with Malaysian financial regulations
• Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legal requirements
• Customer support communication logs are retained for 3 years for dispute resolution purposes
• Non-identifiable cookie and analytics data is retained for no more than 2 years
• Data collected for KYC identity verification purposes is retained for the period stipulated by Malaysian financial authorities.

Once the retention period expires, your personal data will be securely deleted or permanently anonymised so it can no longer be linked back to you as an individual. JP6789 conducts regular reviews of stored data to ensure that any data past its retention period is disposed of in a safe and responsible manner.

9Changes to Privacy Policy

JP6789 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our service practices, updated legal requirements, or feedback from members and authorities. Any changes will take effect as soon as the updated Policy is published on this page.

For significant changes that materially affect your privacy rights, JP6789 will endeavour to notify members via in-platform notifications or email to your registered address at least 14 days before the changes take effect. It is your responsibility to read those notifications and review the updated Privacy Policy.

Continued use of the JP6789 platform after changes to the Privacy Policy are published will be considered acceptance of the updated version. If you do not agree with the changes made, please contact us to discuss the available options, including account closure if you choose to do so.

10Contact JP6789's Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy, the way JP6789 handles your personal data, or if you wish to exercise any of your PDPA rights, please contact our Data Protection Officer through the following channels:

• Email: support@jp6789.run — use the subject line "Privacy Enquiry / PDPA" for faster processing
• Live Chat: Through the JP6789 platform, available 24 hours a day, 7 days a week in Bahasa Melayu
• Response Time: All privacy enquiries will be responded to within 7 business days, and PDPA rights requests will be processed within 21 business days as required under the relevant act.

If you are not satisfied with JP6789's response to your privacy complaint, you have the right to escalate the matter to the Department of Personal Data Protection under the Ministry of Communications and Multimedia Malaysia. JP6789 cooperates fully with the authorities in all investigations relating to PDPA compliance.